Customer recommendations are worth their weight in gold, whether they are posted on independent review websites, such as Trustpilot and Which? Trusted Trade, or pop up on social media platforms, including Facebook and Twitter.
So it was chance for us to score a PR goal when the Wales football team coach Chris Coleman came back to use our mobile tyre fitting and puncture repair service for the second time in eight months! He said back in March that he was so impressed with our etyres Portsmouth branch, he would definitely use them again.
Unfortunately for Chris, he suffered another puncture to his company Vauxhall Insignia, which meant he was calling our fitter Darren back again sooner than he might have expected!
Fortunately, we were able to get to Chris’s home early the next morning and because his puncture was repairable, we saved him the expense of having to buy a brand new tyre.
While of course, we took the opportunity to blog, tweet and post about Chris’s positive experience with etyres, it also provided us with the opportunity to remind our customers that whether they manage a national football team or have to ferry their children too and from school twice a day, we know that they need their car on the road in a safe and legal condition as soon as possible. And we could emphasis the fact that our mobile tyre fitting service means all our customers get the VIP treatment of having their tyres fitted or repaired at a time and place that suits them.