We are delighted to have celebrated our milestone millionth order with a special surprise for the customer who placed it.
Mrs Miller not only received her tyres for free, but was also presented with a lovely bouquet of flowers by Tony Bowman, managing director of etyres, while her new Continental’s were fitted to her vehicle by etyres Bishops Stortford.
“This was the first time I had used etyres and I was already very happy to place my order, because your price was all inclusive and you were able to come to my home at the weekend and fit the tyres,” Mrs Miller told us.
“To then find out they were free made the whole experience even better!”
We pride ourselves on the level customer service offered not just by Head Office, but by all of our nationwide mobile tyre fitting teams. We constantly seek ways to engage with our customers and reward their loyalty in order to boost the continued expansion of our network.
Mrs Miller is a typical etyres customer, juggling work and a busy family life, however she also has the added commitment of making a regular 60 mile round trip to visit a relative in hospital with her son and although her tyres were still roadworthy they were very close to the legal minimum limit of 1.6mm.
“I knew my tyres needed replacing, because my car slid on a wet roundabout recently,” Mrs Miller explained “I had also been warned at a service that the tread depth was very low.
“The last time I had tyres fitted I used a traditional high street depot,” Mrs Miller continued, “but I really didn’t like the fact that they tried to pressure me into paying for extras, like tracking, which I knew I didn’t need.
“I didn’t know etyres was offering its millionth order customer their tyres for free, so when I got the call from the Head Office saying I was the winner, I thought it was a joke! Things like this never normally happen for me!”