Listening to franchise owners, responding to their feedback and involving the entire network in key aspects of evolving the business, is how etyres has managed to stay at the forefront of the mobile tyre fitting industry for than two decades.
This was also the theme of the managing director of etyres regular column for Elite Franchise magazine. In the March issue he wrote: “Arguably, one of the most valuable USP’s of all franchises is that they are locally owned businesses run by people who care about their customers. Naturally, this means that they’re constantly striving to provide the best service. This is why franchisees play a valuable role in influencing the way forward: they have a huge invested interest in making sure their customers receive a service that’s second to none.”
He added: “The role of head office is key to the success of a franchise, from the way it trains and supports franchisees to the investment it ploughs into new systems and initiatives. However, franchisors would be mad not to embrace fresh ideas when presented with them. Not only does this keep the business thriving and evolving, but it creates and environment where franchisees feel they’re an integral part of the business.”
While etyres was the UK’s first online mobile tyre fitting company, the secret to thriving in a challenging economic climate and in the face of strong competition, has been its relationship with its franchisees and not just its customers.
There are still key areas available in the UK and to find out more information about joining the leading mobile tyre fitting network contact the etyres franchise recruitment team on 0800 028 9000 or click here to request an information pack.